Tuesday Business Tip November 1, 2016
Some Simple Client Expectations - Part 6 |
Here is the 6th of 7 key expectations that are vital in meeting client demands and insuring that your business is well on its way to being the business of choice in the marketplace.
6) Clients expect a partnership. Each client is different and your interaction will demand anything but a “one size fits all” process. When a business can project a reality that mutual respect and the utmost trust exists between it and the client, that business will surely succeed. When the effort is made to solidify the partnership, a strong foundation is formed. Where a strong foundation exists between a business and its clients, there is virtually no limit to what might be possible in client growth and retention. By providing the expertise the client needs regarding making decisions on products and services, the business insures that it is working for a win-win result.
Action Step: Consider your current clients and whether there is anything you can do to strengthen the foundation of your relationship. Do you need to communicate more frequently? Is there new technology that may support the work you are doing?
Next week we will discuss the seventh client expectation.
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Think BIG! Coaching & Training, Inc. Herman Dixon Author, Speaker, Executive Advisor P. (304) 839-5101 https://thinkbig-coaching-training.coachesconsole.com
Author of the forthcoming book, Principles of Life and Leadership My Cat Taught Me
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