Think BIG
Friday Business Tip
January 29, 2016

Phone Best Practices

Your perception by others could be the difference in success or shortfall. Learning to properly use the telephone and how to control the interchange is a skill. It takes time and practice but it can be mastered by anyone. 

Phone Tip #2: When you answer a call, put a smile in your voice

No one likes to hear a “grump” on the other line.  If your mood is not 100% positive, it is better to return the call later than accept it and give concern as well as a poor perception to your phoning partner.

From the Blog

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Herman DixonThink BIG! Coaching & Training, Inc.
Herman Dixon
Author, Speaker, Executive Advisor
P. (304) 839-510
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https://thinkbig-coaching-training.coachesconsole.com



Author of the forthcoming book, Principles of Life and Leadership My Cat Taught Me