Think BIG
Friday Business Tip
January 22, 2016

Phone Best Practices

The world is a vast arena of first impressions. Your perception by others could be the difference in success or shortfall. Learning to properly use the telephone and how to control the interchange is a skill. It takes time and practice but it can be mastered by anyone.  Utilizing a few best practices could provide you with that little extra necessary to enable you to be recognized and heard clearly. When you are recognized and heard clearly, your opportunity for creating a favorable first impression rises and your perception to others could bring you the success you need and desire.

Phone Tip #1: Telephone tag can be a nightmare. It can become a huge time bandit. To help lessen or eliminate the crisis, keep these points in mind: 

  1. Establish set hours you will accept calls. This can be publicized so that everyone knows.
  2. Be sure you know the best times to reach people. That can be determined by asking early on.
  3. If you leave a message, be concise and human in your tone. Have message points written down before the call.
  4. If you can discuss the issue with someone else, do so. Don’t allow your ego to derail an action.
  5. As the last resort, try texting. It just may get the attention you seek.
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Herman DixonThink BIG! Coaching & Training, Inc.
Herman Dixon
Author, Speaker, Executive Advisor
P. (304) 839-510
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https://thinkbig-coaching-training.coachesconsole.com



Author of the forthcoming book, Principles of Life and Leadership My Cat Taught Me